Contact Us

Contact

Get In Touch

We would love to hear from you! Feel free to contact us with any questions, concerns, or feedback you may have.

Call us

+1 949 407 7049

Email Us

hello@ForeverKidShop.com

F.A.Q.

General Questions

The General Question category under the Contact Us section is where customers can ask any non-specific questions they may have about ForeverKid Shop, its products, or its policies. This may include inquiries about shipping, returns, or product availability.

How to search for products?

Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.

Do I need to create an account to place an order?

It’s not a must: you can place your order even if you don’t have an account or aren’t logged in.

How do I place an order?

On the product page with the item you like, select the color or other product variation (if any) you like the most and click the Add to Cart button.

As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.

You will see the list of items you’re ordering and will be able to remove, add, or edit anything if necessary.

Ensure your shipping details are correctly filled in, and click the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.

How do you protect my personal details when I register and check out?

We offer the highest security possible at all times to ensure that online transactions keep your personal information safe.

Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..

Can I buy your items and send them to someone as a gift?

Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!

SHipping

Delivery Options & Guidelines

Shipping Options

We offer various shipping options to suit your needs, including standard and expedited delivery.

Shipping Cost

Shipping costs vary depending on your location and the size of your order.

Tracking Number

We provide tracking information for all orders, so you can keep track of your delivery.

Provide accurate shipping information

Please ensure that you provide accurate shipping information to avoid any delays or issues with your order.

Report Damaged Item

If a customer receives a damaged item from ForeverKid Shop, they can report it by contacting customer service through email or phone. The customer service representative will then assist the customer in resolving the issue, which may include replacing the damaged item or issuing a refund. The customer may be asked to provide a photo of the damaged item as proof.

Return a Package

Our products come with a 14-day money-back guarantee, and we will refund your purchase price if you contact us. If you are unhappy with your purchase, we will help guide you through the return or replacement process, but please don’t send it back without our authorization.

Track A Package

Customers who wish to track their package from ForeverKid Shop can do so by logging into their account on the website and accessing the “Order History” section. From there, they can view the status of their order and track the package using the provided tracking number.

Contact ForeverKid Shop

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Contact Details

We are an online-only store, but you can easily reach us by email or phone for any inquiries or assistance.

OFFICE LOCATION

1435 TROPICAL AVE, C7517,
PASADENA, 91107,
CA, United States

hello@ForeverKidShop.com

+1 949 407 7049

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